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Service-level agreement
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61	From Service Level Agreements (SLA) to Experience Level Agreements (ELA): The Challenges of Selling QoE to the User Martín Varela† , Patrick Zwickl∗ , Peter Reichl∗ , Min Xie‡ , Henning Schulzrinne§ † VTT Add to Reading List Source URL: www.cnl.fi Language: English - Date: 2015-09-16 03:33:32 Business Information technology management Professional studies IT service management Outsourcing Marketing Quality of experience Streaming Telecommunications engineering Service-level agreement Quality of service Voice over IP
62	Workload Patterns for Quality-driven Dynamic Cloud Service Configuration and Auto-Scaling Li Zhang, Yichuan Zhang Pooyan Jamshidi, Lei Xu, Claus Pahl Add to Reading List Source URL: doras.dcu.ie Language: English - Date: 2014-12-18 09:14:54 Telecommunications engineering Teletraffic Information technology management Computing Business Network performance Streaming Quality of service Service-level agreement Recommender system Storage area network Workflow
63	Engineering Virtualized Services Modelling Implementation Add to Reading List Source URL: envisage-project.eu Language: English - Date: 2015-04-06 11:33:00 Contract law IT service management Outsourcing Service-level agreement Business Provisioning Professional studies
64	EXHIBIT A – CLOUD SERVICES This Exhibit ("Exhibit A”) applies to the Customer’s purchase and use of the Cloud Services (per the applicable CSO - Cloud) provided by Vonage Business Networks, Inc. (“Vonage”). Thi Add to Reading List Source URL: www.icore.com Language: English - Date: 2016-04-14 14:08:52 Spamming Holmdel Township New Jersey Vonage Business Computing Outsourcing Email Cyberspace Service-level agreement Email spam Anti-spam techniques
65	SPECS Project Secure Provisioning of Cloud Services based on SLA Management Cloud Forward Confernce Pisa, Add to Reading List Source URL: cf2015.holacloud.eu Language: English - Date: 2015-10-12 10:21:52 Contract law IT service management Outsourcing Service-level agreement Business Mobile telecommunications Economy LTE
66	CONDITIONS FOR APPLICATIONS Reed Business B.V. DefinitionsCustomer: the natural person or legal person with whom RB has concluded an Add to Reading List Source URL: www.reedbusiness.nl Language: English - Date: 2016-07-22 07:27:55 Contract law Marketing Outsourcing Customer experience management Customer relationship management E-commerce Service-level agreement
67	GAO, CLOUD COMPUTING: Agencies Need to Incorporate Key Practices to Ensure Effective Performance Add to Reading List Source URL: www.gao.gov Language: English - Date: 2016-04-07 12:18:21 Computing Cloud computing Business Cloud infrastructure Outsourcing Contract law IT service management Service-level agreement Government Accountability Office General Services Administration Elasticity Cloud computing issues
68	Security Incident Response Add to Reading List Source URL: it.unm.edu Language: English - Date: 2016-06-02 14:41:35 Security Prevention Computer security Information technology management Crime prevention Cryptography Information governance National security University of New Mexico Service-level agreement Computer security incident management Information security
69	MASTER SERVICES AGREEMENT THIS MASTER SERVICES AGREEMENT (THIS “AGREEMENT”) GOVERNS CUSTOMER’S ACQUISITION AND USE OF SMARTLING SERVICES. 1. DEFINITIONS Add to Reading List Source URL: qrd6d3f2ilk3ofs6f44pp1o1-wpengine.netdna-ssl.com Language: English - Date: 2016-07-15 12:36:14 Contract law Economy Business Law Information sensitivity Labour law Non-disclosure agreement Secrecy Service-level agreement Indemnity Credit card Government procurement in the United States
70	GETTY IMAGES 30 BETTER SOFTWARE Add to Reading List Source URL: dannorthnet.files.wordpress.com Language: English - Date: 2010-01-08 16:41:17 Enterprise application integration Web services Information technology management Computing Software engineering Architectural pattern Service-oriented architecture Email Service-level agreement